Refund Policy

Course Refund Policy

The contents of the Z-isms Mindset Reset, WellBeing Reset and Life Upgrade courses are the sole intellectual property of ZU Publishing, Inc. and their creator, Matt Zinman.  Though unlike any other self-education products, comparable course enrollment fees often cost at least 10 times more. That affordability combined with content value makes it all-the-easier to extend this 100% Satisfaction money-back guarantee. We are confident that you will get “your money’s worth.” Otherwise, we will honor our obligation to refund it. As stated in the marketing language, this policy is “upon course completion.” We are being more than fair to make our courses risk-free. In return, we expect course-takers to do their part to complete the course, especially in consideration of the many downloads they are given to keep. Upon submitting a refund request via the contact form, course-takers will be required to complete a feedback survey to explain their request as well as to submit their completed Personalization Plan(s), which represent the culmination of each course. For WellBeing Reset course-takers, this includes their Life Enrichment Action Plan (LEAP). In the event the submitted Personalization/LEAP Plan(s) are in question, ZU Publishing reserves the right for the course-taker to participate in a brief (15-minute) exit interview to assess course completion requirements as well garner feedback with respect to the reason(s) for dissatisfaction to improve the course experience.

Upon submitting for a refund, course-takers will be required to complete a feedback survey to explain their request as well as to submit their completed LEAP/Personalization Plan, which is the culmination of the course. 

In the event the submitted LEAP Plan is in question, ZU Publishing reserves to right to request the course-taker submit their completed Life Upgrade Module Recaps as well as, in certain cases, to participate in a brief (15-minute) exit interview to garner course feedback to improve it.  

The contents of the Life Upgrade and Mindset Reset courses are the sole intellectual property of ZU Publishing, Inc. and their creator, Matt Zinman. 

Though unlike any other self-education products, comparable course enrollment fees often cost at least 10 times more. That affordability combined with content value makes it all-the-easier to promise this 100% Satisfaction money back guarantee. We are confident that you will get “your money’s worth.” Otherwise, we will honor our obligation to refund it.

As stated in the marketing language, this policy is “upon course completion.” We are being more than fair to make our courses risk-free. In return, we expect course-takers to do their part to complete the course, especially in consideration of the many downloads they are given to keep.

Upon submitting for a refund, course-takers will be required to complete a feedback survey to explain their request as well as to submit their completed LEAP/Personalization Plan, which is the culmination of the course. 

In the event the submitted LEAP Plan is in question, ZU Publishing reserves to right to request the course-taker submit their completed Life Upgrade Module Recaps as well as, in certain cases, to participate in a brief (15-minute) exit interview to garner course feedback to improve it.